Direct Sales Agent Management

A cloud platform for direct sales organisations and independent agents. It covers lead management, customer relationship tracking, commission calculation, performance reporting and team collaboration across multiple tenants.

The problem

Direct sales organisations run on people and spreadsheets: leads tracked by hand, commissions computed at month-end with the disputes to match, and no shared picture of how agents or teams are actually performing.

What we built

A multi-tenant SaaS platform where each organisation operates in isolation on shared infrastructure: lead management, customer relationship tracking, automated commission calculation, performance reporting and team collaboration, with role-based access separating agents, team leads and administrators.

Outcome

Delivered as a multi-tenant platform for direct sales organisations. Client details are under confidentiality.